Crescence is a marketplace facilitator: you fulfill your own orders. This guide covers the fulfillment flow.
When an order comes in
A new order appears in your dashboard with the products, quantities, and the office's shipping address. The order detail page tracks its status from placed through delivered.
Shipping
Pack and ship the order using your own carrier. When it ships, mark it shipped and add tracking. The buyer is notified automatically and can follow the shipment on the order timeline.
Delivery and payout
When the order is delivered, the payout clock starts. Your payout is sent three business days after delivery, after the dispute window, via Stripe Connect.