Legal
Sub-processors
Effective May 20, 2026
Crescence relies on the third-party services below to operate the marketplace. Each provider is contractually bound (via a Data Processing Addendum) to process personal information only on Crescence's instructions and to apply security controls equivalent to ours. This page is kept current; material changes are notified to your account email at least 30 days in advance.
PostHogView DPA
United StatesProduct analytics and A/B experiment variant assignment. Opt-in via cookie banner; off when GPC set.Google LLCView DPA
United StatesGoogle Calendar OAuth integration. Receives an OAuth authorization code and issues access and refresh tokens scoped to the user's Google Calendar. Token data is stored encrypted per integration row. No calendar event body or attendee data is read by Crescence at this time. Data residency follows Google Workspace tenant configuration.Slack Technologies, LLCView DPA
United StatesSlack OAuth integration. Receives an OAuth authorization code and issues a workspace-scoped access token. Token data is stored encrypted per integration row. Crescence uses the token solely to post order-event notifications to a workspace channel nominated by the brand. No message history or member data is read by Crescence.SmartyView DPA
United StatesUS postal address validation and normalization. Receives the shipping address of an office account at the point of address entry. No name or account identifier is transmitted; only the raw address string. US data residency.Microsoft (Microsoft 365)View DPA
United StatesMicrosoft Teams and Outlook Calendar OAuth integration. Receives an OAuth authorization code and issues access + refresh tokens scoped to the user's Microsoft 365 tenant. Token data is stored encrypted per integration row. No message content or calendar event body is read by Crescence at this time. US data residency where the tenant is US-hosted.QuickBooks Online (Intuit)View DPA
United StatesAccounting integration for brands. Receives invoice metadata (invoice ID, line items, totals, order reference) to push Crescence invoices into the brand's QuickBooks Online account. No office or buyer PII is transmitted to Intuit.XeroView DPA
New Zealand (US data region available)Accounting integration for brands. Receives invoice metadata (invoice ID, line items, totals, order reference) to push Crescence invoices into the brand's Xero account. No office or buyer PII is transmitted to Xero.ShipStationView DPA
United StatesShipping label generation and carrier rate shopping. Receives the shipment destination address and package dimensions for a fulfilled order. The label URL and void status are stored on the shipment row. Carrier tracking numbers are surfaced to the buyer.Have I Been Pwned (HIBP)View DPA
AustraliaBreached-password detection at account creation and password change. Only the first 5 characters of a SHA-1 hash of the candidate password are transmitted (k-anonymity prefix API). No plaintext password, no email address, and no account identifier leaves Crescence servers.Why this list matters
If you have a privacy concern that involves one of the providers above - for example, you want your Sentry-captured error data deleted - email privacy@crescence.co and we coordinate the request on your behalf.